Woolworths

• This is a 12 months fixed term contract position

• Competitive base salary + team discount card + other benefits and group discounts

• Funky Ponsonby office, Agile environment and Hybrid working

We are Woolworths Group | Ko Woolworths Tātou

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

UX Designer will be part of our Product & Design Chapter, responsible for crafting and delivering the customer and team experience in their product and service space. Working as part of a cross-functional team they conduct UX activities and embed design thinking and continuous discovery to create industry-leading products and experiences that solve real problems & maximise business value.

The Key Responsibilities include:

• Work in close collaboration with Product Owners, cross-functional squads and other UX designers to design experiences for our customers and store teams
• Support in identifying design problems and opportunities to deliver value to customers, team and maximise business value high-fidelity production-ready UI and visual designs
• Communicate the design intent to the product team and wider stakeholders to achieve buy-in for your designs
• Support the embedding of continuous discovery in collaboration with other UX Designers, Product and Technology leads
• Facilitate design workshops, co-design sessions and design Sprints
• Leverage insights and analytics to make data driven decisions around design prioritisation and story slicing to deliver value incrementally
• Support continuous improvement and embedding of our Experience Design Playbook and contribute to our design system
• Conduct quantitative and qualitative research including interviews, surveys, usability testing and field studies including recruitment of participants, coordination and documentation

What you’ll bring | Hei koha

You will bring in UX, Product or service design experience.

To be successful in this position, you will have:

• Experience working within Agile/Product teams is preferred
• Has designed for a multitude of platforms (web, iOS, Android, etc) and cross-channel digital-physical experiences but can be a specialist or broad designer across multiple
• Experience in retail or e-commerce environments is a significant advantage
• Ability to design for both digital and non-digital channels
• Ability to analyse e2e customer journey to identify pain points and service opportunities

What you’ll experience | Ngā Huanga

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
• High-impact role supporting our teams who enrich our communities. 
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.  
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group | No Woolworths tātou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.