Woolworths

• Permanent role based in Surry Hills - 3 days per week with hybrid working on the other 2 days.

• Enable the delivery of our key customer and commercial objectives

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
 

What you’ll do

You’ll ensure that the Digital Customer & Trade Plan is executed flawlessly and consistently across key digital touchpoints on web & app by leading the governance, process, and prioritisation frameworks. This role orchestrates delivery across a multitude of stakeholders, focusing on assets & major Events. There’s a strong focus on driving maximum ROI from our assets and identifying future growth opportunities. 

The key responsibilities include:

• Shape the Future of Digital Trade: Lead the strategic delivery of our Digital Customer and Trade plan through development of a robust Channel Plan, making a real impact on our commercial & customer success.
• Innovate and Elevate Customer Events: Drive the the delivery of major Events across the promotional calendar, including setting up all key processes
• Maximise Digital Assets: In partnership key stakeholders develop a playbook for asset optimisation, with a key focus on A/B testing, our future roadmap & analytics. 
• Forge Powerful Partnerships: You’ll work closely with dozens of stakeholder groups, developing frameworks & processes to manage multiple objectives & priorities. 
• Lead for Commercial Growth: Be a key enabler in achieving critical customer and commercial objectives, influencing the experience of millions of customers across our web & app experiences daily

What you’ll bring 

You’ll come with extensive experience in FMCG or eCommerce, with a proven ability to work cross functionally to successfully deliver major Marketing &/or Commercial initiatives.

You’ll also bring:

• Digital Trade Expertise: Deep understanding of digital commerce, channel management, and proven success in a fast-paced e-commerce environment.
• Partnership Integration: Demonstrated ability to successfully integrate varied priorities into broader trade and channel strategies.
• Optimisation Focus: Track record of driving continuous improvement to maximise customer interaction and commercial outcomes
• Advanced Stakeholder Management: Exceptional collaborative skills, with experience successfully leading outcomes through diverse, cross-functional teams across a large group.
• Commercial Acumen: Strong focus on commercial outcomes, with a history of enabling key customer and financial objectives.

What you’ll experience 

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• A progressive and flexible ‘Work from Anywhere’ policy that gives you more control over your work, life and wellbeing.*
• Parental Leave provision - applies to permanent team members, and excludes casual team Members, fixed term team members and contractors.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.