Woolworths

• Opportunity to collaborate with some of the brightest and best minds in Australia
• Learn and develop with the latest techs!
• Surry Hills based with hybrid working

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

 What you’ll do  

The Salesforce Engineer will leverage modern CRM technologies (anchored around Salesforce Service Cloud) to design, implement and support CRM platforms for customer service agents. This involves creating seamless, intelligent customer service agent experiences, integrating advanced features, and continuously refining the experience to meet evolving user expectations and industry standards.

• Quality-Focused CRM Development: Maintains a high-quality bar while creating and delivering CRM platforms (primarily Salesforce Service Cloud) within a complex and evolving environment.
• Stakeholder Engagement & Value Delivery: Collaborates effectively with business, technology, and other stakeholders to understand their needs and communicate the value of CRM initiatives.
• End-to-End Solution Ownership: Supports the full lifecycle of CRM development, from platform creation to production deployment, including performing "sanity checks" to ensure smooth transitions.
• Continuous Improvement & Best Practices: Champions continuous improvement of development processes and adheres to high coding standards. Demonstrates the ability to define effective development approaches and deliver high-value solutions.

What you’ll bring  
  

• End-to-End Salesforce Development: Demonstrated ability to design, develop, test, and deploy custom Salesforce solutions leveraging Apex, Visualforce, Lightning Components, and other relevant technologies.
• Integration Expertise: 5-6 years of experience in building and maintaining integrations between Salesforce and external systems using APIs and middleware, ensuring seamless data exchange.
• Workflow Automation: Skilled in implementing and optimising Salesforce workflows, process builder, and flow automation to streamline business processes and enhance efficiency.
• Technical Foundation: Possesses hands-on experience with Salesforce data structure setup and holds the Salesforce Developer Certification - Platform Developer II(essential), demonstrating a strong understanding of the platform.
• Collaborative Development Approach: Experienced in working within a development team, utilising CI/CD/DevOps practices for efficient code deployment and collaboration.

 
  What you’ll experience
  

• A progressive and flexible policy that gives you more control over your work, life and wellbeing
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
• Dedicated time towards exploring innovation and upskilling yourself