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Reporting and Insights Analyst

Req ID
18209
Date posted
08-Jul-2025
Brand
Woolworths Group
Team
Information Technology
Employment type
Fixed-term Full-time
Location
New South Wales, 2020

Reporting and Insights Analyst - 18 month Secondment

  • Join an innovative and dynamic omnichannel team with an inclusive culture 

  • Help shape the future of our content and digital tool experiences 

  • Strong opportunities for growth and career development in the role 


 

What you’ll do
This role delivers critical reporting and insights to Customer Success and the broader organisation, enabling data-driven decisions that impact customer and team experience. It encompasses operational performance reporting, incentive program analysis, financial and workforce planning, and ad-hoc requests within an Agile framework, requiring strong cross-functional collaboration.

  

  • Develop and launch new reports within an Agile framework.

  • Collaborate with business leaders, project teams, and support teams to develop and maintain reports and dashboards.

  • Analyse data from various sources to identify patterns, trends, and outliers.

  • Understand and maintain Customer Success KPIs, ensuring reports are updated.

  • Develop and deliver high-quality presentations to stakeholders, including board-level audiences.


What you’ll bring

  • Proficient in developing data visualisations, reports, and dashboards using Power BI and BigQuery.

  • Experienced in data modelling.

  • Experienced working with large datasets in complex environments, identifying trends, and presenting outcomes.

  • Able to research and provide timely data insights, expert advice, and recommendations.

  • Knowledgeable and recently experienced in ETL processes.


What you’ll Experience

  • Team Discounts - Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

  • Wellness - Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.