Woolworths

We are Woolworths Group | Ko Woolworths Tātou

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

Our Senior UX Designers are responsible for crafting and delivering the customer experience in their product and service space. This role is a key part of a cross-functional team, where you’ll embed design thinking and lead experience design activities with strategic influence. 

The Key Responsibilities include:

• Contributing to the experience vision and strategy in our Loyalty space, and partnering with the Product Manager to inform and evolve the product roadmap

• Identifying design opportunities and articulating UX outcomes for our loyalty customers, aligned to the product vision articulated by the Product Manager

• Lead UX strategy and design thinking activities to impact the achievement of customer and business goals 

• Work on complex, strategic priorities leveraging insights and analytics to make data-driven decisions and recommendations, to achieve business and customer experience vision

• Lead the UX research and design process for propositions, experiences and journeys from discovery through to delivery. Collaborate with the Product Manager to identify and set experience goals

• Embed continuous discovery in collaboration with Product and Technology 

• Coach and mentor other designers to drive an uplift in their practice

What you’ll bring | Hei koha

You will bring in senior level UX, Product or service design experience.

To be successful in this position, you will have:

• Experience working in a fast-paced Agile delivery environment

• Have helped ship complex products/experiences to solve customer problems, with accountability for defining goals and approach 

• Experience designing for a range of digital platforms (web, iOS, Android, etc) and cross-channel, digital-physical experiences

• Retail or e-commerce UX design experience is an advantage

Our Benefits | To Tatou Painga

• Hybrid working model, supporting our ways of working

• Ongoing development within an ANZ team

• Everyday Rewards team card, providing a range of benefits including discounts and bonus points for groceries and discounted online shopping delivery

• Banking and insurance (health, life etc) discounts 

• Global and local career opportunities

Everyone belongs at Woolworths Group | No Woolworths tātou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.