Woolworths

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to transform today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do

We are seeking a dynamic and experienced Senior Business Analyst to join our fast-paced Shopping Intelligence team. This is a unique hybrid role where you will not only perform senior-level business analysis but also take on the responsibilities of a Product Owner for the squad.

Your mission is to translate complex customer problems and business opportunities into a strategic, actionable backlog. You will be instrumental in defining and delivering the next generation of smart, data-driven shopping features, with a unique opportunity to work on cutting-edge, AI-powered capabilities

As a Senior BA with a Product Owner hat, you will be responsible for the full lifecycle of an initiative, from strategic alignment to technical delivery.

Product Ownership & Strategy:

• Strategic Backlog Management: Lead the build, formulation, and strategic prioritization of the squad backlog, ensuring all initiatives align directly with the product strategy and tribe missions.

• Vision & Outcome Alignment: Champion the product vision within the squad. Ensure all collaborative decisions and prioritized work deliver the maximum targeted outcome for the customer and the business.

• Prioritization: Manage a complex and fast-paced workload, balancing competing deadlines and making clear, data-informed decisions on what the team should focus on.

• Facilitation: Be able to facilitate and lead core agile ceremonies such as sprint planning, retrospectives, and stand-ups. Be able to manage conflict within a team.

Business Analysis & Delivery:

• Requirements Definition: Distil complex requirements into high-quality, testable Epics and User Stories, complete with clear personas and acceptance criteria (both functional and non-functional).

• Stakeholder Collaboration: Facilitate workshops and collaborate closely with key stakeholders (business, data science, design, and engineering) to find the right solutions for our most valuable customer problems.

• Technical Deep Dives: Comfortably "get into the technical nitty-gritty" with the engineering team to break down bugs, define solutions, and formulate detailed user stories for integration-based features (APIs, Web Services).

• Data-Driven Insights: Be proficient in extracting and analysing data (e.g., using SQL) to derive actionable insights, validate hypotheses, and inform backlog prioritization.

What you’ll bring 

• Proven experience as a Senior Business Analyst in a fast-paced, Agile e-commerce or digital environment.

• Demonstrated experience in product backlog management, prioritization, and linking work to a broader product strategy (experience acting as a Product Owner is a major plus).

• Exceptional ability to manage multiple complex initiatives with competing deadlines.

• Strong stakeholder management and workshop facilitation skills.

• Deep understanding of integration patterns (APIs, Web Services) and the ability to write technically detailed user stories.

• Proficiency in data analysis and deriving insights .

• A collaborative, problem-solving mindset with a willingness to support the squad in all aspects of delivery.

• Experience working on mobile app development on both iOS and Android, including integration with backend systems.

Desirable Attributes:

• Direct experience working on AI-powered features, such as personalization, recommendation engines, intelligent search, or other machine-learning-driven products.

• Background in retail, e-commerce, or "Shopping Intelligence" domains.

What you’ll experience

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams.

• High-impact role supporting our teams who enrich our communities. 

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.

• A progressive and competitive leave policy that gives you more space for what matters to you.  

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group 

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply. Please let us know in your application if we can support you with any adjustments in the hiring process.