Woolworths

Business Analyst - Digital Experience 

• Full time, permanent position 
• Flexible location- Brisbane, Sydney or Melbourne
• Hybrid role - 2 days WFH 

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do

• Architect the connected career experience and create compelling career journeys, guided by human centred design and enabled through integrated technology and digital tools.
• Plan and facilitate workshops/focus groups and other discovery activities with key stakeholders to architect ideal team experience, aligning stakeholders to painpoints, opportunities and value
• Gather and document business and technical requirements for system partners to enable build of new solutions
• Use robust data analysis techniques to identify opportunities, risks and solutions
• Coordinate and participate in required testing activities to ensure any new build meets requirements
• Support the design and build of optimised process solutions, including automation, in partnership with the key stakeholders
• Lead change management activities to ensure new initiatives are successfully embedded within the business, including documenting relevant training guides, documentation and process maps required

What you’ll bring

• Previous experience leading transformation and change management activities for new initiatives 
• Strong analytical skills with a demonstrated ability to identify issues and opportunities within complex systems and processes
• Ability to apply human centred design principles to solutioning with strong understanding of careers trends and team experience career journeys
• Strong stakeholder management experience, facilitating workshops, training team members, presenting to senior leadership
• Good aptitude for systems with an ability to learn the complexities quickly
• Experience developing instructional and procedural documentation and presentation
• Previous experience within HR transformation roles (desired)

What you’ll experience

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
• A progressive and flexible ‘work from anywhere' policy that gives you the opportunity to harmonise work, life and your wellbeing
• Parental Leave provisions and various leave types, including but not limited to Study Leave and Sports Representation Leave

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.