Woolworths

• 18 month secondment/fixed term contract
• Join an innovative and dynamic omnichannel team with an inclusive culture 
• Help shape the future of our content and digital tool experiences

We are Woolworths Group
We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

The Opportunity

This role delivers critical reporting and insights to Customer Success and the broader organisation, enabling data-driven decisions that impact customer and team experience. It encompasses operational performance reporting, incentive program analysis, financial and workforce planning, and ad-hoc requests within an Agile framework, requiring strong cross-functional collaboration.

What you’ll do 

• Develop and launch new reports within an Agile framework.
• Collaborate with business leaders, project teams, and support teams to develop and maintain reports and dashboards.
• Analyse data from various sources to identify patterns, trends, and outliers.
• Understand and maintain Customer Success KPIs, ensuring reports are updated.
• Develop and deliver high-quality presentations to stakeholders, including board-level audiences.

What you’ll bring

• Proficient in developing data visualisations, reports, and dashboards using Power BI and BigQuery.
• Experienced in data modelling.
• Experienced working with large datasets in complex environments, identifying trends, and presenting outcomes.
• Able to research and provide timely data insights, expert advice, and recommendations.
• Knowledgeable and recently experienced in ETL processes.

What you’ll Experience

• Team Discounts - Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• Wellness - Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families. 

Everyone belongs at Woolworths Group
As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.