Woolworths

Employee Relations Case Specialist

• A variety of work advocating for and guiding our front-line leadership team on managing their employment related issues

• Join a supportive and close knit team, where you are trusted and given autonomy to manage your work on a day to day basis

• 12-month contract; hybrid role based in Brisbane

We are Woolworths Group 

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you'll do

We are seeking an experienced ER Case Specialist to join our team, based in our Brisbane office in this 12-month contract. You will join a close knit team who foster a culture of collaboration and service excellence. We are enabled by effective and efficient people processes and technology to support the management of our ER matters end to end, with a focus on team member wellbeing and experience. As an ER Case Specialist, you will manage your own caseload, providing fast-paced and high quality ER advice, coaching and investigation support to our line leaders.

• Guide on litigation principals and take the lead in ensuring adherence to process

• Conduct end to end investigations into a variety of ER matters from grievances through to significant bullying, harassment, fraud or misconduct cases

• Preparing documents and responses for matters before the Fair Work Commission and other tribunals

• Representing the Woolworths Group at conciliations and dispute matters in the Fair Work Commission and other tribunals

• Managing complex matters involving ill and injured team members

• Providing leaders with recommendations, coaching and advice in relation to legislation, policies and procedures

What you'll bring

• Significant relevant experience in a HR or ER/IR role, including investigations & litigations, case management and employment/labour laws

• Excellent coaching, negotiation and influencing skills, to engage with a wide range of stakeholders

• Sound knowledge and understanding of relevant ER/IR legislation within different jurisdictions and application in policy, including experience with the Fair Work Commission and other relevant bodies

• Strong communication skills and relationship building skills are important as is a commercial orientation

• Effective time management and the ability to manage a number of competing priorities and time sensitive cases

What you’ll experience

• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

• Access to Sonder.  Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.

• A progressive and competitive leave policy that gives you more space for what matters to you.  

• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

• Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary.  Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

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